Merrill Lynch Tries Its Hand At Self-Organizing Groups

Merill Lynch have asked their Financial Advisors (FAs) to organize themselves into teams of 2-4 FAs to manage the client relationship. Interestingly, these teams are formed by the FAs themselves and not by management mandate. Approximately 50% of their 14,500 FAs are already in such teams. I had covered Schlumberger’s Knowledge Unions and Best Buy’s ROWE earlier. Looks like this self-organizing, self-policing work group is an organization strategy trend in the making.

<Via Continental Magazine>