Andrew Murray-Watson, business editor of the Independent, writes an interesting thought piece on why, despite all the problems perceived by the growth of the Brit mega-store retailer, we still love Tesco because we think it’s a really good store. The piece stood out to us because we too find that one moment we’re reporting about big-bad Tesco, then the next we spot something ‘good‘ they’ve done. Murray-Watson is a little argumentative for the sake of being a little argumentative in the piece, nevertheless there’s some good nuggets:
Environmentalists don’t like Tesco because its customers jump into cars to visit its out-of-town stores, and because it allegedly ferries its produce needlessly from one end of the country to the other before it reaches the shelves.
Tesco-baiters include a burgeoning and affluent section of the middle class, who drive their Chelsea tractors to upmarket delis where they spend a fortune on small pots of olives, sun-dried tomatoes and other such gunk.
…Anyway, it is fashionable to see Tesco as the great Satan of retailing, the destroyer of high streets and devourer of babies. But the simple fact remains that the retailer is successful because it offers a service we find very attractive. We like Tesco, but hate to admit it.
(I bet a few of you go find out what a Chelsea tractor is) Ha!
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