Steve Jobs might be pointing the finger at the record industry but maybe he wants to go and give his iTunes team a bit of a kicking too. So from time to time, we decide to act on impulse and we try to buy from iTunes – yes, DRM and all with the hope one day that we’ll download some software which will uncrack it. Anyway, is it just us or does anyone else have trouble buying music on iTunes. Anyone ever tried using PayPal and the weird verification process? And why can’t we ever buy with our credit card? We just get this pop up box which says we have given the wrong zip-code. After you replug in your zipcode three times and get the same message, you’re left to ask an intern to see if the album’s on the shared server and if she could rip a copy…
Is it just us? Or does anyone else have this trouble? Leave a comment and we’ll see if Apple’s seriously affecting everyone’s listening pleasure, or just ours…
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I’ve never tried using PayPal; that seems like far too many steps. I have a card on file with iTunes and when I click “Buy Song,” all I need do is enter my account password. The rest takes care of itself.
Stick with the intern posting non-DRM files on the server. That works best, methinks.
February 22nd, 2007 at 10:19 am
Been buying on impluse for quite sometime, problem free.
February 22nd, 2007 at 10:19 am
It’s Just You.
February 22nd, 2007 at 10:58 am
For the most part, it works. However, I have had some trouble downloading once the purchase is made and their customer service is terrible. I have not tried the PayPal process…I do not like PayPal.
February 22nd, 2007 at 12:04 pm
I never had any trouble with iTunes but gas stations ask for a zip code when using a credit or debit card, think it is going to be a standard security check now.
BTW, DRM can stripped without even leaving iTunes, just two extra steps.
I do agree that PayPal sucks, that is why I dropped it three years ago.
February 22nd, 2007 at 12:37 pm
Yes, it’s just you.
I don’t buy much from iTunes, but when I do, it’s quick and easy with credit card.
Customer service has been good to. I had trouble downloading a gifted song, and they sent me a credit to download the song again. Turns out, the problem was actually on my end.
Kudos to Apple.
February 22nd, 2007 at 1:57 pm
It’s all you.
February 22nd, 2007 at 4:33 pm
The title of your article indicates that the sky is falling at iTunes!
I have been buying music (also audiobooks, videos, films etc. ) from iTunes Online Store as soon as they became available. That is for quite sometime.
I haven’t had any trouble either with my debit card or my credit card!
I don’t use PayPal, as it is another link that can go wrong between me and Apple’s iTunes Store.
The problem must be at your end. You may want to make sure that the information (address etc.) with your credit card company, your credit card statement and your real/correct address are exactly identical (redundant use of english to bring out the fact that computers are dumb).
February 22nd, 2007 at 5:04 pm
Hm,
never had a problem with buying songs.. easy, smooth, credit card based…!
February 23rd, 2007 at 4:00 am
Haven’t had drastic problems on that. BUT find it really very annoying that you have to pay the same price for really old albums. Which is why, aside from the occasional purchase on iTunes, I’m going to stick to 3-for-2 bargains and other special offers in music STORES.
February 23rd, 2007 at 4:15 am
Never had any problem. My credit card is stored in iTunes Stores vaults somewhere, and I just click “Buy Song,” type in my password, and the song downloads. Simple as pie.
February 23rd, 2007 at 9:25 am
because of the drm thing, i never bought from itunes, but thanks for more reasons NOT to. I’ll now plug a much cooler online music store: othermusic.com.
February 23rd, 2007 at 10:42 am
Never had a problem with it!
February 23rd, 2007 at 11:27 am
As much as an apple fan I am; and as much as a music fan I am- I have never bought a song over iTunes, even though I own 2000+ cd’s, have 200gig’s of encoded music and have no real objection to DL’ing and swapping music.. the issue lies in the crappy itunes encoding.. if I pay for a song, I want the song, not some 128kbs image of a song with the midrange and highs erased.. listening to MP3’s is just plain evil.. (less evil if they are encoded properly…) at lest give us the option of D/L higher bitrate versions.. not everybody likes to listen to 128kbs crap.
February 23rd, 2007 at 11:53 am