JetBlue Responds Via YouTube

To respond to huge criticism, David Neeleman, CEO of JetBlue, has posted a video on the video sharing site YouTube apologizing for the events that took place during severe weather in the US. Neeleman says that the airline will be making changes in the next 7 and next 30 days to the organization and he promises that he will show their customers that JetBlue will become a better company because of what the customers and the crew members endured during the crisis.

Thanks to DR for the tip off!