November 21, 2007

Samsung Gives Travelers A Little More Attention

by Piers Fawkes

An article in the New York Times looks at how transport is becoming wired for wireless. They say that Samsung has spotted all these business travelers sat on the floor in the corridors of airports near the only available power socket and decided to offer them a little bit more:

Although airports are generally behind hotels in the amenity department, some services are popping up around the concourse that suggest a greater awareness of the mobile office challenges of business travelers.

Samsung, for instance, is sponsoring dozens of electronic charging stations in Dallas-Fort Worth, John F. Kennedy and Los Angeles International Airports, and Southwest Airlines has added more power outlets and work-friendly seating as part of its gate area redesign at Love Field in Dallas.

At these power stations, passengers can usually charge their gadgets free, and at Dallas-Fort Worth there are even a few kiosks for checking e-mail messages without paying a fee.

“Thirty-five years ago, you didn’t have the mobile electronics you do now,”[Kenneth Buchanan, executive vice president for revenue management at Dallas-Fort Worth] explained. “We have to go back and address what the consumer needs are today.”

On the Job, Everywhere - New York Times

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Article categories: Electronics & Gadgets, Transport & Travel, WiLife, Work & Business

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