January 11, 2008

Shopping To Hangout Fails Online
In a story about teens on malls on her blog, Danah Boyd discusses the differences between online and offline shopping:
Teens’ interest in shopping is not simply about consuming material goods. For many, sites of consumerism are the only venues available for hanging out with friends. Malls, outlets, and box stores regularly emerged as places where teens could meet each other to hang out. Because security often shoos teens who are loitering away, they get into the habit of window shopping, fondling items for sale as though they may purchase them, and trying on clothes just so that they can appear to be at the shop for a reason. When they have money, they often do buy something, but most teens who hang out in shopping venues have nothing to spend - they simply want a place to hang out with their friends
…Online shops do not have the same hangout appeal and the majority of teens that I’ve met who visit them do so with a purpose. They go to buy something specific and usually with their parents consent because of the credit card requirements. Online shopping is primarily task-centric, while offline shopping is primarily social-centric.





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