menu

PSFK Speaks With Andrew Kortina of Venmo

PSFK Speaks With Andrew Kortina of Venmo
technology

The cofounder of a service that allows for payments through text shares his views on trust and the challenges of ubiquitous connectivity.

Kyle Studstill
  • 27 may 2010

Andrew Kortina is a cofounder of Venmo, a text-based service that allows users to trust a network of close friends with the ability to charge or pay money directly through SMS.  Kortina was also a participant in Rhizome’s Seven on Seven event, where he collaborated with artist Kristin Lucas to concept the Identity Swap platform, an experiment in thinking about how we project our identities in the digital world. Kortina shares his insights on trust, connectivity and identity in the digital world below:

What projects or ideas are currently inspiring your work?

An idea or theme that I think about a lot is ubiquitous connectivity. We now have mobile devices that are pretty much always connected to the internet, and soon I think we will forget what it means to be disconnected. How do the expectations of kids who are growing up with ubiquitous connectivity differ from those of us who remember what things were like without the web? What sorts of new things are possible given this “always on” state, what is essential, and what are the new problems.

What has been the most interesting response to Venmo?

Responses are always emotional, ranging from “woah, this is life changing” to “that’s crazy!” Either way, as long as we get the emotion, we know we are doing something different and new. It’s just a matter of discovering what exactly it is people want from our service and zeroing in on that.

What do you think are the most important characteristics of identity that will persist, as new digital services emerge that essentially allow users to define themselves entirely in digital fashion?

Probably voice is the most important characteristic–I think it’s really important to have your own blog where you’re publishing your thoughts and owning your voice. It’s too easy for someone else’s data exhaust or some third party to publish a bunch of information about you that may or may not be accurate, so you have to be proactive about projecting the identity you want.

What is your insight on the challenges of establishing a culture where users are comfortable sharing deeply personal information digitally, like access to finances?

Part of the reason it’s possible right now is because of realtime connectivity and really tight feedback loops. You probably wouldn’t share your money with someone if you only knew a few days later when they used it, but when you know instantly, the feeback loop is tight enough to give you the control that makes you feel safe doing this.

Thanks Andrew!

Venmo
Identity Swap

technology
Trending

DIY Kit Lets You Build Your Own Wooden Bike, Boat Or Caravan

Design & Architecture
Culture Today

Messaging Add-On Helps You Correct Your Friends’ Bad Grammar

An iMessage sticker pack will help you copyedit text messages

Automotive Today

Mercedes-Benz Introduces A New Electric Mobility Brand

The separate entity aims to simplify the identification of Mercedes EV products to customers

Trending

Get PSFK's Related Report: Future of Automotive

See All
Mobile Today

Tinder’s New Feature Makes Swiping A Group Effort

The dating app wants to democratize its gestural interaction by buying in to the social polling trend pervasive among millennials

Syndicated Today

Autonomous Garbage Drone Prevents Trash From Reaching Deep Ocean

The solar-powered WasteShark collects refuse closer to the source: the harbor

Automotive Today

Aston Martin Reveals Its Own Luxury Powerboat

The sleek AM37 echoes styling elements from the British brand's sports cars

Advertising Today

An Escort Website Fights Violence Against Sex Workers

The advocacy campaign from McCann aims uncover the human toll of the exploitative industry

PSFK LABS REPORT

Future Of Automotive
Scenarios Driving The Digital Transformation Of An Industry
NEW

PSFK Op-Ed september 28, 2016

Energy Expert: How American Consumers Are Taking Control Of Their Power Use

Jennifer Tuohy, green tech expert at The Home Depot, discusses green home technologies and developments for renewable technologies in US homes

PSFK Labs Yesterday

The 10 Steps To Discover, Hire, Develop Your Next Leader

PSFK's Future of Work report outlines key steps in the employee development path to empower next-gen leaders

Culture Today

LIFE Magazine Relaunches In Pure VR

The general interest periodical, which ceased publication in 2000, has turned into a portal for virtual reality content

Mobile Today

Reorder This Detox Drink With A Simple Text Message

Dirty Lemon is streamlining its communication by letting customers place orders, ask product questions and request help exclusively through chat

Op-Ed Today

The Future Of The American Workforce Requires Unbundling College Education

President of JetBlue Technology Ventures: developing corporate education programs for non-traditional students

Retail Today

Gilt’s Pop-Up House Is The Kind Of Store You’ll Want To Live In

The New York City townhouse plays host to the latest in retail inspiration, curation, and lifestyle activation (and some libations, too)

PSFK LABS REPORT

Future Of Work
Cultivating The Next Generation Of Leaders
NEW

Mobile Today

Registering To Vote Is Now Just A Text Away

A new bot aims to mobilize underrepresented groups this election season through SMS and Facebook Messenger

Africa Today

Virtual Reality Game Gives Lessons About Emergency Birth Care

LIFE is a serious tool that takes advantage of new technology to help save lives

Luxury Today

Shoe Repair Has Moved Onto Your Phone

Cobbler Concierge is an on-demand service to get your footwear fixed online

No search results found.