Designing Better Tools For Communication During Crisis
A prototype platform demonstrates how web and mobile tools can help workers in rescue situations.
- 1 september 2010
LSSE (Locate, Support, Survive and Endure) is a concept platform that combines mobile devices, the web, and intelligent design thinking to provide better communications during crisis . The LSSE system is made up of four components that provide various types of status during rescue missions: LSSE Kit (for rescuee), S&R Field-Tool (for rescuer), Dashboard (for coordination), Volunteer Network (for support). In crisis situations, the mobile application allows workers to quickly monitor the conditions of survivors who have been delivered LSSE kits, and gives them a way to communicate back with rescue workers and health professionals.
Designer Ishac Bertran explains below:
How does it work? LSSE Kit and S&R Field-Tool mobile units can operate as a standalone solution in situations where the communication between long distances cannot be established. When connected, the devices enable audio and video communication between rescue workers and people who are struggling to survive the situation. The LSSE Kit is delivered to the survivor at the beginning of the rescue process. S&R Field-tool is handled by a rescue worker who, with a detailed overview of the situation at hand, can reach out to many survivors using multiple LSSE Kits, quickly transitioning between them. Additional support material is stored on LSSE Kits to help the survivors remain calm and comfortable while the rescue workers focus on other tasks. Individual LSSE Kits can be linked, and moral support can be delivered between survivors and others nearby. Each LSSE Kit and S&R Field-tool can take pictures and get information from other sensors, and store location information, providing a better overview of the situation for the Rescue teams.
The videos below demonstrate how the LSSE platform operates: