A London-based pizza shop is putting their staff through a new form of training to relax customers and bring back the art of conversation.
A London-based pizza shop is putting their staff through a new form of training to relax customers and bring back the art of conversation. In the lead up to the opening of their new concept store, The Living Lab in Richmond, Pizza Express is utilizing the services of theatre director, owner of The Dialogue Project and professional conversationalist Karl James, to teach their staff how to flirt and create ‘great conversation’ with customers.
Attempting to “feed great conversations” James is reportedly educating staff on “how to flirt (subtly) with customers so they feel more comfortable and relaxed.”
According to a source of The Telegraph, the venture also stems from society’s significant lack of interpersonal interaction – a product of social media:
With social media and texting reducing our face-to-face interaction, Pizza Express has enlisted the help of a conversational expert who is incorporating flirting and unique conversation techniques … into its new staff training scheme to help completely redefine the restaurant experience for customers