menu

Future of Mobile Tagging: Feedback Loop

Future of Mobile Tagging: Feedback Loop
Advertising

In this extract from PSFK's latest report, we describe how mobile tags can be used to share recommendations with others.

Nate Graham
  • 13 january 2011

By acting as a vehicle through which consumers can quickly share thoughts with brands, friends, and others, mobile tags are emerging as a platform for feedback. Tags can initiate the customer review process, and can trigger recommendations within the customers’ social networks.

Opportunities

  • Mobile tags can provide a quick way for people to share products, services or events with their friends on popular social networks like Facebook and Twitter.
  • Whether related to products, services or events, mobile tags can provide a channel that takes people to sites where they can leave more personal reviews about their experiences.
  • During campaigns and events, tag scans can enable customers to get involved and voice their opinions through simple voting systems or polls.

Supporting Examples for Feedback Loop

Scan Code to Facebook Like Physical Items

A new service called Likify, created by Belgian company Boondoggle Lifelabs, allows marketers to add mobile tags to products and signage. When people scan a QR code with their cell phone, it triggers a Facebook ‘like’ on the associated brand’s Facebook page. Nike has been using the codes in Belgium in a campaign to promote their shoes by getting people to “like” different jogging routes.

Loyalty Measurement System with Mobile Tags

Recommendi is a customer survey system for businesses. Business owners place mobile tags in locations where shoppers will easily encounter them, such as dining tables, shop windows and receipts. Scanning these tags links the customer to a questionnaire that will collect their feedback and provide discounts in return.

Scan to Leave Product Reviews

Consumer research consultancy EveryDay Lives is developing a prototype application that will use mobile tags to capture customer feedback at the point of purchase. Barcodes or mobile tags attached to products will resolve to a consumer survey feedback page which, when scanned, will deliver coupons or reward points in exchange for thoughts on the product or service experience.

Vote on Artists Through Codes Placed Next to Artwork

The Art Loop Open at Block 37 in Chicago incorporated Microsoft Tags into a recent group show to create an interactive experience for visitors. Each piece of artwork featured in the exhibition included a Microsoft Tag next to it that enabled attendees to vote for the artist whom they felt should win the gallery competition. The tags also allowed viewers to access additional information about the art piece along with the artist’s bio.

For your free download of this report please visit www.psfk.com/future-of-mobile-tagging

Advertising
Trending

Digital Design Expert: Mobile First Is Dead, Think Mobile Native

Op-Ed
Culture Today

Someone Invented A Robot Just To Serve Trays Of Beef Jerky

Boston Red Sox star David Ortiz, in partnership with Chef's Cut Real Jerky, creates an automated snack delivery system

Millennials Today

Why A Social Networking Site Decided To Rebrand

Meetup, a platform that connects like-minded individuals, has taken steps to stay relevant amongst millennials

Trending

Get PSFK's Related Report: Future of Automotive

See All
Work Today

Editorial Roundtable: The People-First Workplace Should Borrow From Tradition

Managed By Q, Soma, Workbar, Primary, AltSchool and thinkPARALLAX underline the old-fashioned ideas that deserve a place in the Future of Work

Fashion Today

Handbags Crafted From An Old NFL Stadium

People for Urban Progress is an up-cycling program that tackles the waste problem of big demolitions

Related Expert

Tim Rodgers

Technology Remixologist

Work Today

Tech Job Site Created Just For Those Who Are Older Than 30

A new occupational job board presents a creative solution to age discrimination in the tech world

Europe Today

Architect Turns A Giant Smile Into A Public Exhibition

The structure offers visitors a new perspective of London and creates an immersive environment that integrates structure, surface, space and light

Children Today

Norwegian Kids Are Using Their Phones To Log Unsafe Street Conditions

Travel Agent is an app that gamifies the reporting of hazardous conditions to improve the safety of children's commute to school

PSFK LABS REPORT

Future Of Automotive
Scenarios Driving The Digital Transformation Of An Industry
NEW

PSFK Op-Ed Yesterday

Energy Expert: How American Consumers Are Taking Control Of Their Power Use

Jennifer Tuohy, green tech expert at The Home Depot, discusses green home technologies and developments for renewable technologies in US homes

PSFK Labs Today

The 10 Steps To Discover, Hire, Develop Your Next Leader

PSFK's Future of Work report outlines key steps in the employee development path to empower next-gen leaders

Travel Today

Google Wants To Help You Plan Your Next Trip

A new app curates vacation itineraries and organizes reservation emails to take the work out of planning a getaway

Technology Today

Small Handheld Analyzer Checks Oral Hygiene On The Go

The breath-detecting gadget gives people a quick and easy peek into their dental health

Asia Yesterday

Safe Drivers Rewarded In Japan With Free Coffee

Driving Barista is a new app that encourages Japanese motorists to put their phones down as they drive

Arts & Culture Yesterday

Michael Kors Has Designed Their Own Instant Camera

In a partnership with Fuji, the limited edition Instax Mini 70 comes in an exclusive metallic gold color

Health Yesterday

Manage Your Emotional Health Through Your Phone

Pharmaceutical company Pfizer has created a new iOS app meant to help patients track mental progress and set goals

PSFK LABS REPORT

Future Of Work
Cultivating The Next Generation Of Leaders
NEW

Food Yesterday

Delete Food Pics Off Of Instagram To Feed The Hungry

Land O'Lakes and Feeding America are donating meals for every picture of a meal taken off of the social platform

Design & Architecture Yesterday

This Shape-Shifting Pod Could Be The Future Of The Cubicle

MIT and Google have designed a new form of work enclosure meant to offer privacy in open-office layouts

Advertising Yesterday

Billboard Spies On People As They Walk By

To promote the movie "Snowden," the advertisement broadcasts information on passersby without their knowledge

No search results found.