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The SoCal burger chain beats McDonald's and KFC when it comes to having better food and customer service.

Caroline Ku
Caroline Ku on July 18, 2011.

That’s what a hamburger, customer service, value, and being fast is all about: In-N-Out Burger comes in at the top of Consumer Reports’ first-ever major ratings of fast food restaurants.

The SoCal classic chain came up via subscriber survey as having better food and customer service among 53 chains, including bottom-dwellers Burger King, KFC, McDonald’s, and Taco Bell, explains Consumer Reports. At those four “quick-service” spots, no more than 11 percent of those surveyed called the food there “excellent.” A total of over 98,000 visits were logged to determine the survey results. Lindsay William-Ross/LAist.

Image by Christian Kadluba via Flickr.

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