Customers can now use their mobile device to speed up the payment process.
Toyota Financial Services (TFS), the finance and insurance brand for Toyota in the US, has launched a new app that aims to enhance customer experience by offering new tools as a means of account management. The iPhone and iPad app incorporates personalized QR code technology, allowing customers to quickly access their accounts through their mobile device.
Customers who download the TFS app can simply scan the personalized QR code found on their billing statement to receive immediate access to their account. Scanning the QR code isn’t required in order to use the app but it does speed up the process of making a payment via a mobile device. Customers will soon begin to see their personalized QR code on their billing statements with an invitation to download the app. Karen Ideno, head of marketing & brand at TFS, said:
We needed to provide an option that would give them immediate access to their accounts, even if they’ve never registered on-line prior to downloading the app. Our use of personalized QR code technology allows them to do just that. We are really excited to offer this additional channel and experience for our customers who want the ease and expediency of paying via their smart phone. Toyota, Lexus and Scion customers will each have an app that reflects the look and feel of their vehicle’s brand, while, of course, offering each the same robust functionality and convenient account access.