Lifeline partners with the online social network to reach out to those needing help.
Facebook has launched a new function where users can flag their friend’s content if it’s deemed suicidal. Once the suicidal content has been reported, Facebook sends an e-mail to that person to encourage them to call the National Suicide Prevention Lifeline. There’s even an option to have a confidential chat with a counselor online by clicking through a link.
Lifeline, a suicide prevention organization, has been working with Facebook since 2006. In a recent press release, John Draper, Project Director for Lifeline, stated that:
Although Lifeline on average handles 70,000 calls per month, we have heard from our Facebook fans and others that there are many people in crisis who don’t feel comfortable picking up the phone. This new service provides a way for them to get the help they need in the way they want it.