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How Enterprise Collaboration Tools Will Change The Future Of Work

PSFK's Consulting team looks at a new breed services that allow co-workers to seamlessly connect and work on all aspects of a project.

After analysis of hundreds of data points collected around the evolution of work and collaboration, the PSFK Consulting Team noticed that new tools and applications are giving workers the ability to easily collaborate whether they are working in person or remotely. These services allow co-workers to seamlessly connect and share all aspects of a project with one another. Tools can also be used for project management, file sharing, messaging and synchronization across various platforms.

Below we’ve included several of  the best examples that supported the theme of ‘Enterprise Collaboration Tools.’

Network Promotes Employees As Individuals In Corporate Setting

IBM Connections is an intracompany software solution that fosters individuality in large corporations and organizations.  Along with typical offerings of community building, file sharing, bookmarks, home pages and social analytics, the platform integrates multiple points where individual voices can be expressed and incorporated into project development. In the file sharing feature, for example, space is included for employees to leave personal recommendations and comments. In the profile section, tag clouds help source people and expertise based on individual skills and knowledge bases.  An integrated blog feature further gives voice to employee points of view, encouraging workers to share thoughts and get feedback from others for use by members of the community.

Platform Enables Real-Time Dialogue Between Colleagues

Socialcast is an enterprise social networking platform that uses a Facebook-like stream to thread real-time comments and files beneath project-related status updates. Discussions can be organized with tags, as well as flagged for follow up, helping colleagues find information across divisions when it is needed by individuals. By integrating a social layer within business systems, the network provides a communication “nervous system” across divisions and locations to optimize coordination and foster a culture of connectivity, participation and recognition.

Interoffice Social Network Allows Employees To Easily Collaborate, Share Ideas

HyveWorks is a social collaboration tool designed to help large and dispersed businesses better communicate, work together, problem solve and innovate. The platform provides spaces for quick Q&As, file sharing, group work and messaging, pulling communication out of individual’s emails to accelerate information sharing. An ideas tab establishes a space where users can post and cross-pollinate ideas, receive feedback on early stage ideas, brainstorm solutions and channel customer suggestions, fostering a culture of continual innovation within projects. The platform is modular by design, allowing companies and projects to select the features, connection points and hosting requirements required by work demands and security.

Opportunities:

  • Creating individual employee profiles that detail responsibilities of their role, expertise and current project pipeline can promote transparency and cross-departmental understanding throughout an organization, which can help encourage wider collaboration.
  • In the same way that Facebook and Twitter recommend friends and followers respectively, internal enterprise social networks can include discovery functionality to help connect individuals across departments who are working on similar initiatives, which can help organizations ensure synergy and efficiency.
  • While organizational hierarchies are still essential for the day-to-day operation of any organization, internal collaboration tools have the opportunity to break down some of the built-in inefficiencies of this top-down management structure by encouraging more two-way conversations outside of the context of meetings and weekly reports. Additionally, these real-time updates can help all members of a team remain on the same page, fostering greater organizational flexibility.

Thinking...