menu

Springwise: Table-Side Tablets Let Pub Patrons Serves Themselves

Springwise: Table-Side Tablets Let Pub Patrons Serves Themselves
technology

The Thirsty Bear lets customers order food and pints electronically whenever they want.

Allie Walker
  • 19 july 2012

It wasn’t long ago that we featured Kuala Lumpur jazz club No Black Tie’s service enabling patrons to order their drinks using BlackBerry Messenger, but recently we came across another effort with a similar focus on self-service. Set in London this time, the new Thirsty Bear pub uses table-side tablets and self-serve beer to help customers help themselves.

After struggling for years to make ends meet, London’s Stamford Arms pub was taken over by The Robot Pub Group and reopened in January as The Thirsty Bear. Designed in part to showcase the company’s Robobar system, the pub was outfitted with iPads at 15 tables, 12 of them linked to self-serve taps. Not only can customers now pour their own pints and order food using the tablets — doing so simply requires setting up an electronic tab at the bar — but they can also send text messages requesting waiter service, order songs from a connected Jukebox, and even update their Facebook profiles. A dedicated advertising channel on the tablets, meanwhile, lets the pub promote its latest special offers.

Since installing the new technology, revenue at the pub has increased by 78 percent, the Robot Pub Group says. The company is now licensing its technology for use by other pubs and restaurants or at bespoke events. Restaurateurs around the globe: time to help your patrons engage in a little self-help as well?

Originally published on Springwise, republished with kind permission.

Springwise is an independent new business ideas and innovation firm that seeks out the most promising new business ideas around the world. Learn more about Springwise.

Trending

Machine Printer Uses Coffee Drips To Create Intricate Portraits

Arts & Culture
Technology Yesterday

Why Nest Doesn't Get The Holidays

PSFK founder reacts to the damaging effects of poor email marketing

Children Yesterday

Robots Could Be Joining Dubai’s Police Force In 2017

The real-life RoboCops can salute, shake hands and collect traffic fines

Trending

Get PSFK's Related Report: Future of Automotive

See All
Travel Yesterday

Parka Hides And Charges Portable Devices

Bolt is a jacket that lets people carry and charge their various electronics without the need for an outlet

Related Expert

Grace Choi

Beauty Entrepreneur

Food Yesterday

Yelp's New 'Yelfie' Feature Lets Diners Take Selfies

The update is designed to encourage people to attach a selfie when they share their experiences

Design & Architecture Yesterday

Build Your Own Savory Cheese Advent Calendar

A British food blogger has created a guide to building a different kind of holiday surprise

Fitness & Sport Yesterday

Floating Gym Concept In Paris Is Powered By Your Workout

The proposed design from Carlo Ratti Associati lets passengers ride a stationary bike as they travel through Paris along the Seine River

PSFK LABS REPORT

Future Of Retail 2017
Transformation Strategies For Customer-First Business
NEW

PSFK Op-Ed december 1, 2016

Communications Officer: What This Holiday Season Means For Millennial Shoppers

Dallas Lawrence of the Rubicon Project shares why holiday cheer is all about likes, views and retweets

PSFK Labs december 1, 2016

Retail Spotlight: Home Depot Reimagines How Employees Conduct Tasks

The home improvement retailer puts the customer first by initiating local fulfillment centers and simplifying freight-to-shelf inventory management

Syndicated Yesterday

What Does The Future Of Android Look Like In A World With The Pixel?

Google’s decision to make its own phone might have looked like a blow to the likes of Samsung but the reality is much more interesting

Retail Yesterday

Customer Service Expert: Why Offline Retail Has Better Data Than Online Retail

Healey Cypher, Founder and CEO of Oak Labs, shares why we should be thinking about the physical store as an e-commerce site

Fashion Yesterday

Alexander McQueen Designs A 3D-Printed Umbrella

3D-printed fashion arrives in time for the winter season

Work Yesterday

Why Training Associates To Be Advocates Is Key To Retail Success

In our Future of Retail 2017 report, PSFK Labs discusses strategies to prioritize customer service, which begins with associate advocates

Media & Publishing Yesterday

Netflix Creates Binge Candle To Celebrate A New Season Of Gilmore Girls

The streaming service developed a special layered candle that creates candle with episode-specific smells

PSFK LABS REPORT

Future Of Work
Cultivating The Next Generation Of Leaders
NEW

Arts & Culture Yesterday

Interactive Film Tells A Story About Living With Cancer

A moving song written by a father of a cancer patient comes alive in a 3D environment

Automotive Yesterday

Audi And LEGO Exhibit Autonomous Vehicle Installation

The installation at Design Miami explores the 25th hour, which represents bonus productive work or play time

No search results found.