True Office is a company that leverages mobile apps to turn compliance testing into a game-like experience in an effort to make mandatory training less tedious to employees. The app has the look and feel of a computer game but provides employees with training on topics things like sexual harassment and compliance. Instead of reading boring documents or watching corporate videos, ‘training’ can now be completed in 15 minutes of gameplay. Employers can measure the progress of ‘players,’ and the app is compatible with both iOS and Android apps and can be played on any computer hooked up to the web. Training ‘games’ can also be customized based on a corporation’s needs.
The app is in line with the predictions that Aaron Dignan articulated at the PSFK conference earlier this year in his talk, Why the Future of Work is Play. By 2014, 47% of the US workforce will be millennials; True Office leverages the preferences of this younger generation through gamification. While the CEO of True Office, Adam Sodowick, admits that training may never be fun, he does think a gaming aspect is more memorable than flicking through a flash-based lesson or conventional presentation. In an interview The Sunday Times, Sodowick explained that:
Two things underpin our approach. The first is that playing games engages people in solving problems and motivates them to do it. Alongside that is the story-telling aspect, which improves people’s recall of what they learn. So we can take something dry about insider trading or Sarbanes-Oxley [American accounting regulations] and slip that into a game, a story, and we know that people are much more likely to remember it than with other forms of training.
Watch a short video about how True Office works: