Online Hospital Queue Lets Patients Skip The Waiting Room

Online Hospital Queue Lets Patients Skip The Waiting Room

A recent study shows that the InQuicker system has cut ER wait times to under fifteen minutes.

Carib Guerra
  • 23 september 2012

InQuicker, a startup out of Nashville, TN, is trying to take the wait out of health care. The company, which is partnered with nearly 160 health care facilities nationwide, offers patients an alternative to hospital lobbies and doctor’s office waiting rooms.


By going to, patients are able to search for the nearby health facilities that are most appropriate to their needs. Urgent Care Centers and Emergency rooms both show the next open time slot. For doctor’s appointments the patient selects a specialization such as Family Practice, Nurse Practitioner, OB/GYN, then their insurance plan, and all available New PatientVisits will be shown.

A recent study released by InQuicker shows that using their service cuts Emergency Room wait times to less than 15 minutes for 8 out of 10 patients. Despite these results, InQuicker does not in fact make reservations for patients. The projected wait time is variable and is subject to change based on overall conditions in the facility. Even though there may be delays, the benefit is being delayed in the comfort of one’s own home, rather then being stuck in a stuffy waiting room. Richard Hanson, UH President of Community Hospitals and Ambulatory Network, explained:

We believe InQuicker will provide a service that will be much appreciated by our patients by allowing them to wait in the privacy of their home, especially when they are not feeling well. Once prospective patients receive a projected treatment time at one of our facilities, they wait at home rather than in the waiting room, and receive updates should there be any delays. Once they arrive, it’s our commitment to make sure that the patients are promptly seen by a health care professional.


PSFK has partnered with Boehringer Ingelheim to bring you a steady stream of inspiring news and ideas in the health and wellness space. Once each week, we will be posting an article on If you would like to gain access to the full stream of content, please check out Boehringer Ingelheim’s Facebook page, where they are publishing a regular stream of inspiring and informative content.


Fitness Advocate: Paving The Future of Workouts With Audio

Fitness & Sport
Travel Today

Bus Stop Transformed Into A Fitness Station For Commuters

Sports drink company Lucozade live-streamed an athletic trainer working out at a stop in Manchester to encourage travelers to get moving

Technology Today

Shiseido And Microsoft Have Created A Makeup Filter For Women Who Telecommute

The Japanese cosmetic company built an augmented reality app that works alongside Skype for Business


Get PSFK's Related Report: Sports Debrief

See All
Mobile Today

Samsung Is Using AR To Help Beachgoers Stay Safe

Pocket Patrol utilizes a phone's camera to promote beach safety and educate people about hidden hazards

Related Expert

Oliver Sweatman

Natural Beauty Entrepreneur

Retail Today

Exchange Your Old Razors For New Ones At This Bartershop

The subscription-based shaving company lets customers trade their unwanted razors for Harry's brand steel at a temporary New York pop-up

Food Today

A Brewer Has Created The Most Expensive Chips To Snack On

St. Eriks Brewery created crisps made from rare mushrooms to go with its artisan beer, donating all proceeds to charity

Op-Ed Today

Marketing Experts: Millennials And The Power Of Cool

'Good Is The New Cool' Authors Afdhel Aziz and Bobby Jones share their 7 principles for branding with a social impact


Future Of Automotive
Scenarios Driving The Digital Transformation Of An Industry

PSFK Op-Ed october 21, 2016

Health Expert: Nutritional Meal Replacements Are A Solution To Corporate Wellness

Ample Foods Founder Connor Young explains why supplements are the next food trend coming to the workplace

PSFK Labs Today

The Keys For Exceptional Performance On And Off The Field

PSFK Labs' new report highlights five important insights for businesses to perform better than the competition

Travel Today

Melbourne Hotel Lets Guests Stay In Their Own Chrome Airstream Trailers

Notel is a luxury rooftop with six guest rooms made from vintage 1970s mobile homes

Infants Today

Battery Powered Cradle Will Rock Itself

NoomiNoomi is a clever device that makes it easier to put babies to sleep

Sustainability Today

Swedish Citizens Get A Tax Break For Repairing Old Goods

A sustainability initiative encourages people to fix, rather than replace, broken objects

Fitness & Sport Today

How Precision Data Can Make Anyone A Better Performer

The Sports Debrief from PSFK Labs looks at how analytic tools are being developed to optimize human performance across all industries

Home Today

You Can Now Buy Furniture From A Daytime TV Show

Home furnishing online retailer Wayfair is partnering with Lifetime to create a shoppable life improvement television program

Social Media Today

Instagram Tool Prevents People From Harming Themselves

A new anonymous reporting option on the social media platform hopes to provide better emotional support for users

Retail Today

Apple’s New London Store Is Filled With Living Trees And Sunlight

The brand's UK flagship location has been reimagined with a focus on customer experience and community

Syndicated Today

Artificial Intelligence Could Serve As A Judge In The Court Of The Future

A new software program can weigh up legal evidence and more questions of right and wrong to predict the outcome of trials

No search results found.