The normal procedure for submitting a complaint to the government is to write a letter, send an email, or make a long drawn-out phone call. In Seoul, South Korea, there’s an alternative – yelling into a giant sculpture shaped like an ear.
Designed by artist Yang Soo-in, and backed by the organization, Lifethings, the sculpture sits outside City Hall in Seoul. It symbolizes the fact that Mayor Park Won-soon and his administration are willing to listen to the people.
Since it’s installation, Koreans have lined up to speak their woes or ideas for civic improvement into the impressively sized artificial ear.
It’s not simply a novelty either, the ear records the words it “hears” and plays them over speakers in a citizens’ affairs bureau, located in the basement of City Hall. Motion sensors record how long people stand under the speakers listening to these ideas and complaints, preserving those ideas that attract people for an extend period of time.