Service Seamlessly Connects Users With Local Helpers [Future Of Home Living]

Service Seamlessly Connects Users With Local Helpers [Future Of Home Living]

WunWun is an app that gives members access to a network of live dispatchers and super-local ‘helpers’ that can perform nearly any task.

  • 4 august 2013

As we saw previously with Sharetribe, the trend of Community Outsourcing identified in PSFK LabsFuture of Home Living report can involve simply sharing with others in your community, but it can take many forms. The next example illustrates another approach, this time connecting individuals with professional fixers and fetchers rather than people in their area.


WunWun is a new service and iOS app that gives members access to a network of live dispatchers and super-local ‘helpers’ that can perform nearly any task imaginable. Members can ask for a delivery of most items and pay a flat $15 delivery fee, request a service (like ‘walk my dog’ or ‘organize my closet’) that costs $2 for every five minutes or ask for advice, which is totally free. Once a request is made, a dispatcher assigns it to one of WunWun’s helpers who have been background checked and trained to respond to requests around them. The company, whose name stands for ‘what you need, when you need it,’ hopes to create local, on-demand networks that generate an array of information and assistance that you could never find using search engines like Google.

Communities like WunWun fall under a larger theme we’re calling On Demand, which points to networks and systems are growing to help city residents enjoy their lives on their terms and at the speed they want.


PSFK has announced the latest in a series of trend reports. Following studies into retailsocial mediagamingwork and mobile, the PSFK Labs consulting team have generated the Future of Home Living report. That report manifests as a free summary presentation, an in-depth downloadable PDF and an exhibition in New York City that runs to August 16.

RSVP below to take a tour of the exhibition at 101W15th.



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