menu

Service Seamlessly Connects Users With Local Helpers [Future Of Home Living]

Service Seamlessly Connects Users With Local Helpers [Future Of Home Living]
culture

WunWun is an app that gives members access to a network of live dispatchers and super-local ‘helpers’ that can perform nearly any task.

PSFK Labs
  • 4 august 2013

As we saw previously with Sharetribe, the trend of Community Outsourcing identified in PSFK LabsFuture of Home Living report can involve simply sharing with others in your community, but it can take many forms. The next example illustrates another approach, this time connecting individuals with professional fixers and fetchers rather than people in their area.

wunuwn2

WunWun is a new service and iOS app that gives members access to a network of live dispatchers and super-local ‘helpers’ that can perform nearly any task imaginable. Members can ask for a delivery of most items and pay a flat $15 delivery fee, request a service (like ‘walk my dog’ or ‘organize my closet’) that costs $2 for every five minutes or ask for advice, which is totally free. Once a request is made, a dispatcher assigns it to one of WunWun’s helpers who have been background checked and trained to respond to requests around them. The company, whose name stands for ‘what you need, when you need it,’ hopes to create local, on-demand networks that generate an array of information and assistance that you could never find using search engines like Google.

Communities like WunWun fall under a larger theme we’re calling On Demand, which points to networks and systems are growing to help city residents enjoy their lives on their terms and at the speed they want.

WunWun

PSFK has announced the latest in a series of trend reports. Following studies into retailsocial mediagamingwork and mobile, the PSFK Labs consulting team have generated the Future of Home Living report. That report manifests as a free summary presentation, an in-depth downloadable PDF and an exhibition in New York City that runs to August 16.

RSVP below to take a tour of the exhibition at 101W15th.

fohl-web

Trending

Turn Food Scraps Into Fertilizer In 24 Hours

Food
Technology Today

Robots Could Be Joining Dubai’s Police Force In 2017

The real-life RoboCops can salute, shake hands and collect traffic fines

Travel Today

Parka Hides And Charges Portable Devices

Bolt is a jacket that lets people carry and charge their various electronics without the need for an outlet

Trending

Get PSFK's Related Report: Future of Retail 2017

See All
Food Today

Machine Printer Uses Coffee Drips To Create Intricate Portraits

The Coffee Drop Printer uses a large canvas to design these unique images

Related Expert

Archie Lee Coates

Redefining Cities and Play

Travel Today

Yelp's New 'Yelfie' Feature Lets Diners Take Selfies

The update is designed to encourage people to attach a selfie when they share their experiences

Design & Architecture Today

Build Your Own Savory Cheese Advent Calendar

A British food blogger has created a guide to building a different kind of holiday surprise

Fitness & Sport Today

Floating Gym Concept In Paris Is Powered By Your Workout

The proposed design from Carlo Ratti Associati lets passengers ride a stationary bike as they travel through Paris along the Seine River

PSFK LABS REPORT

Future Of Retail 2017
Transformation Strategies For Customer-First Business
NEW

PSFK Op-Ed Yesterday

Communications Officer: What This Holiday Season Means For Millennial Shoppers

Dallas Lawrence of the Rubicon Project shares why holiday cheer is all about likes, views and retweets

PSFK Labs Yesterday

Retail Spotlight: Home Depot Reimagines How Employees Conduct Tasks

The home improvement retailer puts the customer first by initiating local fulfillment centers and simplifying freight-to-shelf inventory management

Syndicated Today

What Does The Future Of Android Look Like In A World With The Pixel?

Google’s decision to make its own phone might have looked like a blow to the likes of Samsung but the reality is much more interesting

Retail Today

Customer Service Expert: Why Offline Retail Has Better Data Than Online Retail

Healey Cypher, Founder and CEO of Oak Labs, shares why we should be thinking about the physical store as an e-commerce site

Fashion Today

Alexander McQueen Designs A 3D-Printed Umbrella

3D-printed fashion arrives in time for the winter season

Work Today

Why Training Associates To Be Advocates Is Key To Retail Success

In our Future of Retail 2017 report, PSFK Labs discusses strategies to prioritize customer service, which begins with associate advocates

Media & Publishing Today

Netflix Creates Binge Candle To Celebrate A New Season Of Gilmore Girls

The streaming service developed a special layered candle that creates candle with episode-specific smells

PSFK LABS REPORT

Future Of Work
Cultivating The Next Generation Of Leaders
NEW

Advertising Today

Interactive Film Tells A Story About Living With Cancer

A moving song written by a father of a cancer patient comes alive in a 3D environment

Automotive Today

Audi And LEGO Exhibit Autonomous Vehicle Installation

The installation at Design Miami explores the 25th hour, which represents bonus productive work or play time

No search results found.