menu

Vending Machines Recognize Customers And Offer Personalized Purchases [Video]

Vending Machines Recognize Customers And Offer Personalized Purchases [Video]
Innovation

New software connects with an app on customers smartphones to track buying behavior.

Michael Ellenbogen
  • 8 october 2013

The paper bill and vending machine relationship is dying. The future of vending machines will be smart.

With technology powered by SAP Hana, vending machines will have touchscreen interfaces, allow for consumers to scan their smartphones to vending machine sensors to order and pay, and have facial recognition capabilities – features like understanding emotions and potential consumers’ behaviors, that would allow the machines to offer personalized recommendations for drinks, promotions and food items.

yawn-facial-recognition

The heart of the software works by having consumers download the SAP Hana app on their smartphone, which recognizes buyer trends and patterns, and then builds a profile based on purchase history. Consumers can also provide feedback on purchases, experience, and exchange gifts between app users.

SAP Hana

Trending

Innovator Explains How Cognitive Computing Is Changing Consumer Expectations At PSFK Future Of Retail 2017

Retail
PSFK EVENT


FUTURE OF RETAIL 2017 CONFERENCE:
Transformation Strategies For Customer-First Business



BUY TICKETS

TREND REPORT


FORECAST 2020
The Consumer Roles That Will Shape Our Future
 

DOWNLOAD NOW

No search results found.