menu

Scott Lachut: 7 Lessons For Successful Healthcare Services

Scott Lachut: 7 Lessons For Successful Healthcare Services
culture

The PSFK Labs' team has looked through our Future of Health report to identify the big ideas that resonate throughout the 13 trends.

Scott Lachut, PSFK Labs
  • 25 february 2014

As a wide array of health innovations ranging from wearable trackers to responsive algorithms enter the marketplace, we’re seeing the emergence of a proactive and empowered patient who is more in control of their health. These individuals have more information about their lifestyle choices and conditions, and a desire to share it with the broader community. Armed with this knowledge, they expect their relationships with their doctors to be more personal and collaborative, where they work together to achieve the best outcomes.

At the same time, the healthcare system is adopting better tools to ensure streamlined communications and a more efficient use of resources. Information silos are moving to the cloud for universal access and sophisticated algorithms are making sense of this data to enable an individualized level of treatment and care. The result is a new paradigm that thinks about healthcare as an ongoing conversation between people and their extended network, rather than something that happens when someone gets sick.

With this as the backdrop, the PSFK Labs’ team has looked through our Future of Health report to identify the big ideas that resonate throughout the 13 trends. Whether you’re a consumer, healthcare brand or provider, we’ve done our best to understand how all of these innovations will fit together.

1. Data Synergies
As people begin to generate a greater volume of personal health data alongside their existing medical records, questions around ownership and portability will loom large. People will want control over this information to ensure that they receive the greatest benefit from shared access whether that be through lower insurance premiums or personalized care.

2. Living Health Databases
As more reliable medical information flows back into the healthcare system from patients, it can contribute to an aggregated research database that can be mined for deeper insights about individuals and communities. Doctors can use these insights to support better assessments about conditions, treatment effectiveness and warning signs.

3. Instant Access
Consumers will demand the ability to connect with their doctors through a wider variety of platforms and channels – video, online, mobile and social – to receive care that is more personal, regular and convenient. This new level of access will place the relationship between patients and physicians more squarely at the center of the healthcare system.

4. Informed Conversations
As consumers broaden their healthcare networks to include, wellness experts and patient communities, they’ll require access personal medical results and resources that are accurate, standardized and easily understood to facilitate discussion and collaborate on treatment plans.

5. Prescription For Technology
More digitally-savvy consumers are looking to their doctors and healthcare providers to be technology and information advisors in the medical space. Whether curating trusted content or recommending relevant mobile apps and wearable devices, these new resources will support a more continuous and responsive model of healthcare.

6. Responsive Care Systems
As sophisticated health monitoring and analysis technologies develop for the consumer and professional marketplaces, we’ll see a transition to a more responsive model of care that steps in to provide support at key moments. These systems will automate processes like appointment and medication reminders, and prompt when human input is required, such as when a patient is deviating from their treatment.

7. Consumer-Driven Marketplace
As consumers take advantage of connected technologies, social tools and information resources to become more knowledgeable about their health and that of their families, there will be a subsequent push for healthcare options that better fit their lifestyle choices. In order to compete in this new marketplace, providers will rethink their offerings to consider plans that include performance incentives, transparency and greater flexibility.

With the help of our partner Boehringer Ingelheim, PSFK Labs has released the latest Future of Health Report, which highlights the four major themes and 13 emerging trends shaping the evolving global landscape of healthcare. To see more insights and thoughts on the Future of Health visit the PSFK page.

future-of-health-banner

culture
Trending

Bringing Food Innovation To America's Crowded Milk Market

Food
Work Today

Editorial Roundtable: The Arrival Of The People-First Workplace

Managed By Q, Soma, Workbar, Primary, AltSchool and thinkPARALLAX enumerate the reasons why companies need an employee-embracing workforce in order to exist

Financial Services Today

Device Makes Digital Currency Feel Tangible

The concept gadget wants you to experience the highs and lows of spending money

Trending

Get PSFK's Related Report: Future of Automotive

See All
Advertising Today

Lyft Gives Free Rides To Those Who Have Had Too Much To Drink

Thanks to a new partnership between the ride sharing service and Budweiser, drunk passengers are able to receive free rides

Related Expert

Megan M. Garwood

Conceptual Art, Cycling, Travel

Travel Today

What Happens When An Entire Airport Terminal Rebrands Itself?

JFK's Terminal 4 underwent a dramatic design facelift to guide and delight travelers

Home september 23, 2016

Watch This Fire Pit Dance Along To Your Favorite Song

Music City Fire is a system that is designed to flicker in time to ambient music

Automotive september 23, 2016

Slick GPS Navigator Gives Directions To Moped Riders

This small, round device attaches to a sideview mirror to display maps for safer traveling

PSFK LABS REPORT

Future Of Automotive
Scenarios Driving The Digital Transformation Of An Industry
NEW

PSFK Op-Ed Today

Why Building Better Offices Is The Key To Employee Engagement

Interaction Designer and Audio-visual Technologist at ESI Design illustrates the value in creating environments filled with surprise and delight

PSFK Labs september 22, 2016

The Future Of Work: Why Innovation Is Every Employee’s Job

PSFK Labs sits down with management at Johnson & Johnson to learn how the company comes up with their next ‘big idea’

Home september 23, 2016

A Clock That Beautifully Manages Your Information Overload

The wall-mounted timekeeper is made to help people maintain focus and stay up to date with their appointments

Arts & Culture september 23, 2016

Performance Piece Blends Dancers Into Folds Of Light

The work provides commentary on the increasing connection between programmed and analog dimensions

Design & Architecture september 23, 2016

Design Firm Adapts Childhood Homes For Unemployed Young Adults

The studio has unveiled three prototypes of transformed living spaces for people forced to move back in with their families

Health september 23, 2016

These Chocolate Squares Claim To Reverse The Aging Process

A group of researchers from Cambridge University have developed a candy bar that promises to give you a youthful glow

PSFK LABS REPORT

Future Of Work
Cultivating The Next Generation Of Leaders
NEW

Health september 23, 2016

Wearable Monitors Sun Exposure To Prevent Sunburn

The clip monitors UV rays to make sure you're not receiving too much sunlight

Op-Ed september 23, 2016

Productivity Expert: The Magic Of The Five-Hour Workday

Stephan Aarstol, Founder of Tower Paddle Boards, explains why the modern notion of office hours needs to evolve

Culture september 23, 2016

This Exhibition’s Crowning Jewel Is An 18k Gold-Plated Toilet

The piece, titled 'America,' is meant to raise questions about the country's wealth inequality

No search results found.