Since the launch of their Free Store Pickup service 12 years ago, Sears has continuously been on the lookout for new ways to enhance their customer’s online shopping experience. In doing so, the company has recently launched a new service that lets shoppers pick up online purchases at any store without getting our of their cars.
To use this service, Shop Your Way members must include the details of their car before finalizing payment. Once parked in the designed waiting area, members need to notify the store of their arrival using the Shop Your Way mobile app. Orders placed online will be hand-delivered by one of Sear’s sales representatives in no more than 5 minutes.
Sears hopes that people who decide to use the app will offer their honest feedback, which will help the company further enhance their capabilities across all channels.
You can download the app here.