Mayo Clinic Offers A Real-Time Medical Concierge For Anyone Anywhere [Video]

Mayo Clinic Offers A Real-Time Medical Concierge For Anyone Anywhere [Video]

Smartphone app helps patients diagnose symptoms over video chat.

Ross Brooks
  • 22 april 2014

Medical information is easy to find on the Internet, but trying to diagnose your own symptoms isn’t always the best idea. Instead, why not try a new app created by one of the world’s most prominent medical groups, The Mayo Clinic. Created with California-based health technology startup, Better, the app gives you 24/7 health care assistance for just $49.95 a month.

One of the biggest features is real-tile video chat with Mayo Clinic nurses, but the service also includes a “symptom checker” which incorporates patients’ health history, and access to a personal medical concierge who can help schedule doctor’s appointments. The service is compliant with federal health privacy regulations, and monthly subscription free is per household, which means your whole family can benefit.

“Our culture of learning, innovation, and the desire to find answers has allowed Mayo to remain at the forefront of health and wellness, and we want to extend this expertise to people anywhere,” said Paul Limburg of Mayo Clinic Global Business Solutions in a press release. “People consistently tell us they want more convenient access to Mayo Clinic knowledge. We collaborated with and invested in Better to create a powerful way for people to connect with Mayo Clinic in their homes and communities, wherever they are.”


While The Mayo Clinic has an impressive reputation within the medical space, it remains to be seen whether people are willing to pay for this kind of personal care service. If it can tackle common problems and put people’s minds at ease, then there is hope, but if it results in the majority of people having to go and see a doctor, then it could just be an expensive way to make an appointment.

Better // Mayo Clinic

[h/t] FastCompany



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