United Airlines Lets Travelers Scan Passport Using its App

United Airlines Lets Travelers Scan Passport Using its App

Customers can scan their passports to check-in for international flights via their mobile devices

Emma Hutchings
  • 19 august 2014

United Airlines has updated its iOS and Android app to enable international travelers to scan their passports on their own within 24 hours of departure using their smartphone camera. It is the first U.S. airline to offer customers the ability to scan their passports to check-in for international flights via their mobile device.

The beta launch of this passport scanning functionality on the United app gives customers the convenient option of either verifying their existing stored passport data or scanning their passport. The app uses the device’s camera feature to capture travelers’ passports, in a similar way to how many mobile banking deposits function. A third party (the credentials management service Jumio) will then verify the scanned passport information for additional security and to help prevent fraudulent activity.


Once the verification process is complete, customers can obtain a printable boarding pass. Those requiring additional travel documentation, such as visas, will need to continue to check-in at the airport before their journey. Mark Nasr, United Airlines’ managing director of eCommerce, says:

We are focused on building the most useful travel app for our customers. The new passport scanning feature saves valuable time and provides customers with more options to control their travel experience.

MileagePlus members who have previously scanned their passport at a kiosk will be asked to verify their stored passport data and won’t need to scan their passport unless they need to update the information or add a new passport. Scanned passports will be saved to their MileagePlus profile, with a maximum of two passports issued by different countries. This update to the United Airlines app also enables travelers to see what time boarding ends on their ticketed flight, so they can grab a quick snack or a magazine before they have to be at the gate.

United Airlines


Fitness Advocate: Paving The Future of Workouts With Audio

Fitness & Sport
Technology Today

Microsoft’s New E-Paper Sticky Note Runs On Ambient Light

Researchers have developed the first e-ink display powered entirely by office bulbs

Sustainability Today

Modern Home Created Entirely Out Of Modular Shipping Crates

A project in Ecuador used the ubiquitous material to design a spacious and industrial-chic house


Get PSFK's Related Report: Future of Automotive

See All
Retail Today

Retail Concept Offers Food Hall Inspired Space For Online Brands

The store will offer a lower cost way for internet entrepreneurs to try physical retailing

Advertising Today

Disney Retells Beauty And The Beast On Snapchat

In a partnership with LACMA, the entertainment platform drew from over 130,000 works in the museum's collection

Related Expert

Gunther Sonnenfeld

Social Listener, Multi-Platform Storyteller

Automotive Today

Honda Has 3D Printed A Fully Electric Minivan

The car manufacturer partnered with product developer Kabuku to create the small versatile vehicles

Innovation Yesterday

After The Initial Success Of AR Gaming, What Does The Future Hold?

With Pokemon GO earning up to $10m a day, R&D departments are busy searching for the next phase

Arts & Culture Yesterday

The Next Great Art Movement Will Come At The Swipe Of A Finger

An improved app, optimized digital display and monthly art discovery service round out Electric Objects' renewed commitment to democratizing the art world


Future Of Automotive
Scenarios Driving The Digital Transformation Of An Industry

PSFK Op-Ed october 21, 2016

Health Expert: Nutritional Meal Replacements Are A Solution To Corporate Wellness

Ample Foods Founder Connor Young explains why supplements are the next food trend coming to the workplace

PSFK Labs Yesterday

The Keys For Exceptional Performance On And Off The Field

PSFK Labs' new report highlights five important insights for businesses to perform better than the competition

Media & Publishing Yesterday

A TV Streaming Service Is Designed Just For Kids

Toca TV is a new platform offering thousands of original and curated children's videos for a monthly subscription fee

Travel Yesterday

Bus Stop Transformed Into A Fitness Station For Commuters

Sports drink company Lucozade live-streamed an athletic trainer working out at a stop in Manchester to encourage travelers to get moving

Beauty Yesterday

Shiseido And Microsoft Have Created A Makeup Filter For Women Who Telecommute

The Japanese cosmetic company built an augmented reality app that works alongside Skype for Business

Mobile Yesterday

Samsung Is Using AR To Help Beachgoers Stay Safe

Pocket Patrol utilizes a phone's camera to promote beach safety and educate people about hidden hazards

Retail Yesterday

Exchange Your Old Razors For New Ones At This Bartershop

The subscription-based shaving company lets customers trade their unwanted razors for Harry's brand steel at a temporary New York pop-up

Food Yesterday

A Brewer Has Created The Most Expensive Chips To Snack On

St. Eriks Brewery created crisps made from rare mushrooms to go with its artisan beer, donating all proceeds to charity

Op-Ed Yesterday

Marketing Experts: Millennials And The Power Of Cool

'Good Is The New Cool' Authors Afdhel Aziz and Bobby Jones share their 7 principles for branding with a social impact

No search results found.