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PSFK Labs

PSFK Labs

PSFK Labs is the research and strategy division of PSFK. They offer innovation agency services to a list of forward-thinking companies including Google, HP, IBM Watson, Intel Mastercard, Nike, Red Bull, Samsung, Target & Toyota.

Retail Today

Crafting The Personalized Retail Experience

Marriott International's Christopher Baer shares insights into how the hospitality company is strategizing customer service

Mobile Yesterday

Nine Technologies To Invest In When It Comes To Retail [Future Of Retail]

Retailers are leveraging assistive technology to help employees in their daily tasks and customers on the sales floor

Retail Yesterday

How Artificial Intelligence Is Enabling Anytime Shopping & On-Demand Support

Retailers are leveraging advanced technology to relieve associates from mundane tasks, while better assisting customers

Work december 2, 2016

Why Training Associates To Be Advocates Is Key To Retail Success

In our Future of Retail 2017 report, PSFK Labs discusses strategies to prioritize customer service, which begins with associate advocates

Retail december 1, 2016

Retail Spotlight: Home Depot Reimagines How Employees Conduct Tasks

The home improvement retailer puts the customer first by initiating local fulfillment centers and simplifying freight-to-shelf inventory management

Retail november 30, 2016

3 Pillars Of Success In The New Retail Landscape

From the Future of Retail 2017 report, PSFK Labs shares its key takeaways as learned from leading, customer-first businesses

Retail november 25, 2016

How To Sell To The Contemporary Consumer [Future of Retail]

Industry experts provide insights into how retailers are implementing customer-first organizations

Technology november 25, 2016

Walmart Exec: How To Empower Retail Associates To Go Customer-First

In our new report, The Future of Retail 2017, Tom Ward, VP of Central Operations, explains how the company is encouraging its employees to feel ownership in their work

Work november 25, 2016

Why Informed Employees Are The Cornerstone Of Successful Retail

From the Future of Retail 2017 report, PSFK Labs shares the importance of empowering employees with networked knowledge

Market Research november 18, 2016

The Future Of Retail 2017 Report Is Available On Slideshare

View a summary presentation of our latest trends report for a limited time

Work november 15, 2016

PSFK Features: Share PSFK With Friends And Coworkers

As part of an ongoing series, we are highlighting some of the key features and tools to help you get the most out of your PSFK Membership

Retail november 8, 2016

PSFK Labs Launches The Future Of Retail 2017 Report

The 60+ page report presents the key steps for building a customer-first organization and driving success in today's retail landscape

Sustainability november 2, 2016

Find PSFK's Impact Debrief Presentation On Slideshare

For a limited time, gain full access to the supporting presentation of PSFK Labs' Impact Debrief presentation

Fitness & Sport november 1, 2016

How Mind Hacking Can Give Top Athletes A Performance Advantage

The new Sports Debrief from PSFK Labs uncovers a wave of new tools and technologies that are helping people better understand how the brain works in order to extract a higher level of performance

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