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PSFK Labs is the research and strategy division of PSFK. We offer Content Strategy & Editorial Planning; Branded Content & Sponsored Editorial; Native Advertising & Influencer Targeting; and Trends Research & Future Scenarios.

Customer Chat Interactions: Then Vs. Now

Remaking Education for the Creative Community

Democratizing Open Source Technology to Empower Innovators

The Virtual Reality Debrief is Now on Slideshare

Emojis Speak Louder Than Words

Why Bending, Not Breaking Rules is the Right Path to Innovation

Why Constant Reinvention is the Path to Lasting Success

Leveraging Intelligent Customer Service Systems to Personalize Brand Experience

Text-to-Shop: Retailers Using SMS to Ease Customers’ Path to Purchase

The Secret to Retail Success: Delivering Real Value

How Brands Are Using Text Messages to Strengthen Customer Relationships

PSFK Launches The Power Of Chat Debrief

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