PSFK San Francisco - The Future Of Retail

At PSFK SAN FRANCISCO, the team behind PSFK’s Future of Retail 2014 Report will shine a light to reveal the exciting possibilities developing for brands and retailers. The PSFK Labs study has found that mobile and social have caused seismic shifts in shopper behavior, empowering them to shop on their own terms and interact with retailers and brands in entirely new ways. Business will witness the reverberations of these massive drivers of change over the coming years as shopper-retailer-brand relationships and the multichannel shopping experience continue to evolve.

On the morning of the event, PSFK Labs will present key innovators who are exploring the key themes in our study. The speakers will share actionable insights that highlight the impact of the findings and suggest approaches to take advantage of them.

Speakers include:

  • Bradley Voytek of Uber – analyzing customer data to help pioneer a new level of bespoke service.
  • Tim Voegele-Downing of Avery Dennison – developing a new retail operating system based on smart labels.
  • Chris Bennett of Soldsie – offering instant purchase opportunities on diverse channels including Facebook.
  • Laura Jones, Google Shopping – developing new multi-platform shopping experiences.
  • Carrie Whitehead, Zappos Labs – experimenting with omni-retail.
  • Brian Williamson of Foursquare – changing the way retail promotions are delivered with a mix of location and context.
  • Katie Stratton of Google – demonstrating how Google Helpouts has partnered with Sephora to create engaging brand experiences.
  • Michael Boeke of Braintree – redefining transaction dynamics across social and mobile.
  • Tim Weingarten & Sara Brooks of The Hunt – engaging community to drive brand loyalty.

Who Should Attend

Anyone involved in the creation of the retail experience online, on mobile and in-store: retailers, brands, their agencies, technology companies and service providers.


About PSFK’s Future Of Retail 2014 Report

In the fourth volume of the Future of Retail report, the PSFK Labs team will examine how real-time access to information and analytics is changing the face of modern retail for both shoppers and brands. Alongside data as the foundation for decision making and exchange in the multichannel marketplace, we will look at how digital technologies are impacting the purchase path and the new opportunities they create. With access to an entirely new set of tools for supporting both shoppers and staff, retailers and brands now have the ability to deliver more convenient and efficient transactions, leaving time to focus on providing meaningful value to their customers online, on mobile and in-store. For their participation, shoppers can expect a higher level of customer care and more personalized shopping experiences that build greater loyalty over time.

The report is available here. Previous publications are listed in the PSFK Reports section.


Who Is PSFK Labs?

PSFK Labs is the research & strategy division connected to daily ideas site, PSFK Labs has a history of presenting thought leadership in key sectors. Our retail reports are widely read and summary versions have been viewed by over half a million people online.


PSFK Conference: Jonathan Harris

Ideas To Inspire Creative Thinking

Since 2007, the PSFK conference series has catered to creative professionals from around the world, exploring the latest trends, inspirations, and ideas. PSFK brings together the world’s leading creative thinkers with both established and emerging business leaders to bring to life the conversations that take place daily on

Our conferences offer a diverse program of speakers with backgrounds in art, technology, design, marketing, and media, creating an environment where disparate ideas can come together in new ways to fuel work that changes the world for the better. We set an agenda that allows participants to meet and discuss with one another, together sharing and building upon the ideas brought forth from the stage.


The PSFK audience is made up of creative professionals—designers, advertisers, artists and entrepreneurs that are faced each day with challenging problems requiring innovative solutions. PSFK conferences expose this audience to ideas that are literally and laterally related to these complex challenges, that together form the building blocks innovation is made of. Attendees walk away with tools and connections to make meaningful change.




Refresh Talks

Panelists & Special Guests


PSFK Confernce: Shantell Martin

Plan Your Trip

PSFK Confernce: Sponsors


Friday, April 11, 2014


Museum of Jewish Heritage
36 Battery Place
New York, NY 10280


View Map


4 5 to Bowling Green
Walk west along Battery Place

1 to Rector Street
From Rector Street, walk south down Greenwich Street toward Battery Park; make a right on Battery Place and continue walking west.

R to Whitehall Street
From Whitehall, walk west along Battery Place.

Past Speakers


PSFK Confernce: Sponsors

At the PSFK CONFERENCE 2015, the stories we tell off the stage are just as important as those told onstage.

Each year we design the PSFK CONFERENCE with the goal of fully immersing our audience in astonishing ideas and stories of breathtaking innovation—our sponsorships are authentic storytelling collaborations that enable us to extend the sharing of great ideas well beyond the theater. At each conference, we work with a select group of partners who share our passion for creativity and innovation. Working closely with these partners, we are able to design custom opportunities that position our partners at the forefront of innovation and serve as a launch pad for meaningful action.

If you would like to learn more about sponsoring the PSFK CONFERENCE 2015, please contact us.