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The Future of Retail 2017

Transformation Strategies For Customer-First Business

The Future of Retail 2017 report presents key strategies that retailers and brands must take to create a customer-first organization that can exceed the expectations of a new generation of shoppers. The 7th edition of PSFK’s annual report provides an in-depth trends-analysis of the retail landscape and delivers actionable strategies for an empowered frontline,  performance technology and responsive operations.

Summary Presentation

Featured in the 68 page report, readers will find:
  • 3 pillars for customer-first business transformation
  • Recommended strategies for employee empowerment, retail technology and responsive operations
  • 10 trends defining the new retail landscape
  • Exclusive interviews, insights and statistical support from leading retail experts at Walmart, Marriott and Cisco
  • Actionable insights to guide investment and operation of in-store technologies
  • 60+ examples of retail innovation from major brands and retailers
  • Transformative retail scenarios to kickstart innovative thinking
$1000.00
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Workshops

Private Presentations

The team at PSFK Labs can present tailored versions of the findings of the report to private corporate teams and at public events. To book an in-person presentation, contact reports@psfk.com.

Team Workshops

Turn the trends into action, with a PSFK Workshop. Customized specifically for your business' goals, needs and culture, this is a two-day intensive, hands-on dive into the ideas and trends in our reports, with a focus on implementing them for your own business or clients. Your team will leave not just inspired and informed, but ready to take action. To discuss a private workshop contact reports@psfk.com.