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Social Media july 28, 2016

Birchbox Turns To Snapchat For Customer Service

The subscription service has been testing the platform's voice calling features to handle customer issues for an hour every Monday afternoon

Advertising june 29, 2016

Editorial Roundtable: Customer Engagement Comes Home

PSFK hosts a discussion with 5 experts on advertising engagement behind closed doors

Fashion march 30, 2016

Changing Lipstick Adapts to Suit Different Complexions

The shade-shifting product combines beauty and science to match the wearer's unique skin makeup

Work january 8, 2016

Birchbox’s Breathable Makeup You Can Sweat In

This lightweight makeup line is designed to go from busy days to gym sessions

Retail october 15, 2015

Birchbox Extends Its Retail Reach with In-House Cosmetic Brand

The subscription-based service partners with Youtube vlogger Tati Westbrook to debut their first line of cosmetics

IoT april 21, 2015

PSFK Conference 2015: Retail Tour Includes Nightclub-Simulating Mirror

A glimpse into some of the most innovative retail spaces in SoHo, from Warby Parker to Makerbot to Birchbox

Luxury january 21, 2015

Marijuana Subscription Service Takes Cues from Luxury Brands

Birchbox, move over: Marvina is the new hot subscription service (for cannabis)

Mobile january 19, 2015

Discover Retail Inspiration through Make-up, Yogurt, and Music in SoHo [PSFK Retail Tour]

Stop by 11 stores concentrated in Manhattan's inspiring Soho neighborhood

Innovation september 17, 2014

American Express, Retail Pioneers Partner for Online’s Day Off

The panel and shopping event celebrates innovation by highlighting the likes of Birchbox, Bonobos and Rent the Runway

Technology july 14, 2014

Online Beauty Retailer Opens Personalized Store Powered by Artificial Intelligence

Birchbox Soho uses machine learning to bring the popular subscription service to its first brick-and-mortar location in SoHo.


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