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Tagged: customer service

Best of 2014: J. Crew’s Hand-Written Ad Is Customer Service Perfection

Uniqlo Lets Shopper Take Clothes On A Test Run Outside The Store Before Buying

Square Creates A Suggestion Box Out Of The Digital Receipt

Tea Shop Lets Customers Tip Baristas With Tweets

Nate Dwyer: From Engines To Agencies, Can’t Someone Help to Plan My Trip?

Retailer Offers Women Perfectly Fitting Denim Through Online-Only Store

Smartphone Menus Replace Customer Service Voiceovers To Ease Frustration

Macala Wright: How Brands Design Customer Experiences Of The Future

Shawn Parr: Why Service Is The Final Frontier For Brand Excellence

IBM’s Watson Is The Newest Customer Service Representative

Samsung Creates Its Own Apple Store Inside Best Buy

How Shopper Tracking Is Creating A More Sophisticated Retail Experience