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How Brands Are Using Chat To Strengthen Customer Relationships

How Chatbots Can Personalize A Brand’s Customer Experience

Future Airline Cabin Designs Look Like Hotel Rooms

Jaguar: How To Engage A Car Consumer In The Digital Age [PSFK 2016]

Brand Strategist: Where’s the Fun in Self-Driving Car Ownership?

Op-Ed: Luxury Stores Will Be Based on Experience and Design Flexibility

L’Oreal Crafts Content That Is Meant to Engage Rather Than Push

Asana Head of Design: How Consumers Call the Shots in the Future of UX

Personalization Leads Nike’s Retail Game Plan for 2016

Should the Luxury Buyer Get a Self-Driving Fast Lane?

Mobile Typography in 2016: Trending Techniques in Designing for the Small Screen

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