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Retail Intelligence
on-demand insights and analysis across the customer experience

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Our Consumer Experience Conference Is Today

Get your pass now to experience 20+ innovation talks and to network with 400+ likeminded individuals

What’s New For Members

May 18 - CXI 2018 CONFERENCE

FINAL TICKETS!! Join us May 18th in NYC!

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Customer Service Debrief

Latest report is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.

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Innovation Tracker: Winners & Losers

Our brand tracker has recently been updated to include major brands in Alcohol, Apparel, Automotive, Food, Luxury, Retail. Technology and Travel

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Listen: Retail Membership

In our latest podcast episode show, we look at a new retail concept that takes a different approach to customer engagement

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Latest Trend Reports

Building Loyalty Through Conversational AI And Chatbots
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A Unified Channel Strategy To Drive Brick & Data Retail
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Membership Offering

Service

Complimentary research assistance with 72 hour turnaround. Reports include stats, quotes, and multiple best-in-class examples on research topic. We get asked questions like:

“Hi! My team is getting together in two weeks to strategize around how we can use smart speakers to enhance our guest experience. Can you show us innovative uses of smart speakers to kick start our thinking?!”
- International Hospitality Brand

Download our response here!

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Service

We publish several trends research reports each month that range from deep topical analysis, to smaller debrief-style reports. You will have access to all of these reports during the 12 months of your membership, as well as our entire back catalog.

These include titles like:

Ideas We Are Tracking

Expert

Mike Lee is the founder and CEO of Studio Industries, a food design and innovation agency specializing in the application of design thinking to food products and experiences. He is also the Co-Founder and Co-CEO of Alpha Food Labs, a platform for building and launching food companies dedicated to democratizing healthy and sustainable food.

Video

Christina Agapakis of Ginkgo Bioworks describes how the incredible feats of biology can be integrated into human-driven design. For more head over to psfk.com

September 27, 2017

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about the PSFK Creative Intelligence Platform

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