on-demand insights and analysis across the customer experience
What’s New For Members
Our index is beginning to provide a way to compare DTC brands and other pure play retailers with legacy corporations.Full Breakdown
The Occasion-Based Marketing Debrief provides a framework for brands and retailers to use relevant occasions and events to build long-term consumer engagement.Download
With our partner Verizon, PSFK is proud to present the people, organizations and companies that are building the future, finding innovative uses for technology to do more new and do more good.Full breakdown
Join us for our upcoming January 19th half-day conference, where the research team will be previewing our Future of Retail 2020 report, which provides a roadmap on how to combine physical retail with an invisible layer of technology-driven service.
Latest Trend Reports
Complimentary research assistance with 72 hour turnaround. Reports include stats, quotes, and multiple best-in-class examples on research topic. We get asked questions like:
“Hi! My team is getting together in two weeks to strategize around how we can use smart speakers to enhance our guest experience. Can you show us innovative uses of smart speakers to kick start our thinking?!”
- International Hospitality Brand
We publish several trends research reports each month that range from deep topical analysis, to smaller debrief-style reports. You will have access to all of these reports during the 12 months of your membership, as well as our entire back catalog.
Ideas We Are Tracking
Special event centereon winning strategies for DTC retail
Robin Liss is the CEO and Co-Founder of Suvie, a company that is building a multi-zone cool to cook kitchen that makes 5 star meals with zero effort. Prior to creating Suvie, Liss was the President and CEO of Reviewed.com, a consumer electronics, technology and home appliance product review media brand, which she sold to USA Today in 2011. Her experience with Reviewed.com influences Liss' approach to making smart home products. Robin is a graduate of Tufts University with a BA in Political Science and Entrepreneurial Leadership; she also lectures at Tufts, teaching a New Media, New Politics research seminar.
The generation that invented punk and skateboard culture is the most important group in the economy argues age-visionary David Stewart