Retail Intelligence
on-demand insights and analysis across the customer experience
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How To Build Trust Into The Customer Experience
As more consumers seek out products that align with their values, brands need to commit to social impact and transparency in order to establish a trusting relationship with their audience
What’s New For Members
Latest report presents a new vision for the customer-brand journey, one where customers’ lives and goals are authentically empowered and bolstered by their favorite brands.
DownloadThis research paper gives an overview of how companies are redesigning their physical retail locations to ensure an optimal brand experience.
DownloadOur brand tracker has recently been updated to include major brands in Alcohol, Apparel, Automotive, Food, Luxury, Retail. Technology and Travel
In our latest podcast episode show, we look at a new retail concept that takes a different approach to customer engagement
ListenMembership Offering
Complimentary research assistance with 72 hour turnaround. Reports include stats, quotes, and multiple best-in-class examples on research topic. We get asked questions like:
“Hi! My team is getting together in two weeks to strategize around how we can use smart speakers to enhance our guest experience. Can you show us innovative uses of smart speakers to kick start our thinking?!”
- International Hospitality Brand
We publish several trends research reports each month that range from deep topical analysis, to smaller debrief-style reports. You will have access to all of these reports during the 12 months of your membership, as well as our entire back catalog.
These include titles like:
- - Future of Retail
- - Future of Health
- - Future of Advertising
- - Future of Work
- And much more…
Ideas We Are Tracking
During a webinar on Friday, June 22 at 12pm EST, the PSFK research team will be presenting findings from our newest trends and innovation debrief, the Shopper Marketing Debrief
Duleesha Kulasooriya is the lead strategist for Deloitte's Center for the Edge, a Silicon-Valley based think-tank focused on original research and substantive points of view for new models of corporate growth in a world disrupted by the digital revolution and changing practices in the workplace.
DoSomething.org CEO Aria Finger shares what it takes to have a successful brand partnership
What’s New For Members
Latest report presents a new vision for the customer-brand journey, one where customers’ lives and goals are authentically empowered and bolstered by their favorite brands.
DownloadThis research paper gives an overview of how companies are redesigning their physical retail locations to ensure an optimal brand experience.
DownloadOur brand tracker has recently been updated to include major brands in Alcohol, Apparel, Automotive, Food, Luxury, Retail. Technology and Travel
In our latest podcast episode show, we look at a new retail concept that takes a different approach to customer engagement
ListenTools
