In Brief

Craig Newmark Customer Service Rep and Founder craigslist Q. Briefly describe your products and services. CN. craigslist is a simple site where people can get help regarding everyday needs, like...

Craig Newmark

Customer Service Rep and Founder

craigslist

Q. Briefly describe your products and services.

CN. craigslist is a simple site where people can get help regarding everyday needs, like finding a place to live or a job.  We have a really good culture of trust and of goodwill.

Q. What cultural trends are affecting your customers and end users?

CN. The big trend is the deep need for people to connect with each other more. We’ve lost our sense of neighborhood and community, and the site helps a little with that.

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