Interview With Max Goldman, Corporate Blogger At Success Factors
The job also encompasses some other community-related areas. My next project is building a customer forum where we can service our customers online and provide them with additional resources to service themselves as well as give them ways to communicate with each other. When you are in a subscription business, as we are, you have to constantly make sure your customers are getting everything they need to succeed or else you get “fired” pretty quickly. Communities like the blog can help reinforce that relationship.