Merrill Lynch Tries Its Hand At Self-Organizing Groups

Merrill Lynch Tries Its Hand At Self-Organizing Groups
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Merill Lynch have asked their Financial Advisors (FAs) to organize themselves into teams of 2-4 FAs to manage the client relationship. Interestingly, these teams are formed by the FAs themselves...

Sukumar
  • 1 december 2005

Merill Lynch have asked their Financial Advisors (FAs) to organize themselves into teams of 2-4 FAs to manage the client relationship. Interestingly, these teams are formed by the FAs themselves and not by management mandate. Approximately 50% of their 14,500 FAs are already in such teams. I had covered Schlumberger’s Knowledge Unions and Best Buy’s ROWE earlier. Looks like this self-organizing, self-policing work group is an organization strategy trend in the making.

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