Aflac: The Duck’s Been Plucked

Aflac: The Duck’s Been Plucked
Advertising

What happens when your icon has more brand awareness then your actual company? When you mention the word Aflac in the US, the image that come to mind is a...

Guy Brighton
  • 20 february 2007


What happens when your icon has more brand awareness then your actual company?
When you mention the word Aflac in the US, the image that come to mind is a Duck,
not insurance.

In order to bring more attention to Aflac’s product offering they have
decided to scale back on the ducks presence.  Although Aflac’s feathered icon has an 85% brand awareness level, CMO Jeff Herbert has
made the decision to change the companies marketing strategy.  In part
do to the fact that most US consumers recognize the duck, but have no
idea what the company does. 

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