Passengers on flight BA116 on Monday March 26 made passengers wait 7 hours on a runway at JFK. The flight was supposed to take off at 8.05 and after waiting at the gate, they let the all other passengers off at 3am.

Passengers on flight BA116 on Monday March 26 made passengers wait 7 hours on a runway at JFK. The flight was supposed to take off at 8.05 and after waiting at the gate, they let the all other passengers off at 3am. The first class and business class were taken off and rebooked but the coach passengers were told to book their own flights the next day. They were offered a Holiday Inn at JFK. From their rooms, passengers had to track down phone numbers to rebook their seats. BA refused to offer to help nor compensate their passengers.

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