Over on his site, Russell Davies has started to list some thoughts about design, marketing and service. He promises a series of thought-provoking posts and the one he has up there already is worth a good read. In it he says:

These are the bits of the average large organisation that we creative industries folks encounter: Three silos, doing design or content-type stuff, marketing-type stuff and some sorts of aftersales. And no silo ever talks to any other because the process almost always proceeds steadily from left to right.

BASIC MEMBER CONTENT
This content is available for Basic Members.
Already a member, log in