New Technology, New Headaches
A recent survey conducted by Pew Research Center’s Internet & American Life Project offers some interesting statistics to keep our techno-lust in check. While every day seems to see the launch of some new gadget, application, or other efficiency-boosting device, Pew reveals that our experience with the latest technology is often far from efficient. Specifically:Nearly half (48%) of American adults who use the internet or have a cell phone say they usually need someone else to set up a new device up for them or show them how to use it. 44% of those with home internet access say their connection failed to work properly for them at some time in the previous 12 months. 39% of those with desktop or laptop computers have had their machines not work properly at some time in the previous 12 months. 29% of cell phone users say their device failed to work properly at some time in the previous year.
These figures aren’t shocking – every wave of innovation comes with its hiccups, and we’ve all experienced our fair share of technology-related frustration. But it’s a good reminder of where technology can, and must, improve.