The New York Times pointed to a thought piece that I wrote last May about the death of voicemail. In the piece I wrote about how visual voicemail was stopping people from checking their mail (as they could see who had called pretty easily with phones like the iPhone):

If you don’t have visual mail then I pity you – you have to take time out to listen to your voicemail messages one by one. Every one a surprise. Not exactly a modern way to access information. Voicemail feels like it was a technology that was created to fill a gap – until something better came along. And now it has: Sure, ring me but there’s no need to leave a message – I’ll know you called and if you want to tell me something then the emerging modern etiquette evolving is you should just text or email me – not leave a voice message.

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