Brand New Rules Panel, Open for Debate – Question 1: Stockholm Syndrome?

Brand New Rules Panel, Open for Debate – Question 1: Stockholm Syndrome?
Gill Linton
  • 1 june 2009

At this years PSFK Conference NYC, I moderated the panel ‘Brand New Rules’, a discussion about whether new rules are needed to govern the behavior of brands in a world increasingly defined by changing social, cultural, technological and economic forces.

Which got me thinking. Hasn’t it always been the role of brands to break rules and create new ones?

And doesn’t that come from brand strategy ideas that create change in culture?

Is ‘new’ just another way of saying ‘good’?

I think we’d all agree that there’s no shortage of good creative thinking in our industry. So why is it often difficult to make good ideas happen?

The role of a brand is to invent new possibilities, so setting rules might seem counter-intuitive, but perhaps there are new practices we need to put in place to put more creativity into ‘creative strategy’.

With our panelists Paul Worthington, (Wolff Ollins), Paul M Taylor (Diageo), Maria Vrachnos (Peep Insights), and Doug Jaeger (thehappycorp/Art Directors Club), we started to debate what these brand new rules might be, and now we’d like to hear what you think.

Everyday this week, for 4 days we’ll be posting a new question for you to debate. Rupert Newton, (the other half of The Joneses) and myself will be weighing in and guiding the discussions, until we have 4 ‘Brand New Rules’.

Question 1:

We’re kicking off the week with a question about how MBA-led business culture has created a generation of business people focused on benchmarking and measurement.

Our industry has symptoms of Stockholm Syndrome; hostage to communication measures from audience tracking to click thru rate’s. While the intangible value we create is tied to tangible dollars and cents, you’ll never be able to benchmark or predictively measure the value of a new idea.

What should we be measuring, what discussions should we be having with our clients, and who with in the client organization?

Share your ideas in the comments section below.

+consumer goods
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