Boston Debuts Citizen Connect iPhone App
In an effort to streamline some of its governmental bureaucracy, Boston has released the city's first official iPhone application, allowing citizens to report complaints ranging from broken street lights and potholes to graffiti and downed power lines directly to City Hall. Called Citizen Connect, the mobile application will enable residents to send both pictures and text with a feature that tags the information with location-based GPS. After filing a complaint, users will receive a tracking number so that they can easily follow-up if the problem persists. Though the application has yet to arrive in Apple's iTune's store, once it does, it will be available as a free download.