(Pics) Are Retailers Ready For The FourSquare Backlash?
Customers checking in at locations are being pinged critical reviews.
These pics show negative comments left by customers at a cosmetics store and a bar in New York. People checking in at locations are being pinged messages from their other contacts and strangers about their own last experiences of the place – and sometimes these can be critical reviews.
Foursquare have just released a service that allows businesses to interact with people who check in at their locations. This could be used to talk to dissatisfied customers (or to just ask them to leave!)