In the fourth episode, the importance of understanding people in a deep and empathetic way is discussed by leading voices within the planning community.

Over the next four weeks, PSFK will be presenting a series of how-to videos that explore the world of exceptional account planners. Through a series of interviews with top planners, we'll highlight the key skills planners need, and provide a clear picture of how these “rockstars” work.

In the fourth episode, the importance of understanding people in a deep and empathetic way is discussed by leading voices within the planning community.

Watch the video below:

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