Future Of Real-Time: Timeline Narratives

Future Of Real-Time: Timeline Narratives
technology

Studying instant histories helps organizations understand how best to respond and provides clues as to how to prevent similar situations in the future.

Scott Lachut, PSFK Labs
  • 2 february 2011

A critical component of any response to a complex situation is a firm understanding of how that particular event has unfolded. Because online and offline discussions take place around every major event, analyzing these conversations can provide valuable insights into how and when things occurred. Studying these instant histories helps organizations understand how best to respond and provides clues as to how to prevent similar situations in the future.

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