The pharmacy provides a simple but highly useful innovation via its new mobile application.

In a simple but incredibly useful move, Walgreens has announced its new mobile app will allow customers to refill prescriptions by photographing the barcode from their mobile phone, or by just keying in the prescription code. The app also offers the following features:

New Express Refills by Scan: Point. Scan. Pick up. Capture a prescription bar code from your phone and we'll have your refill ready to pick up. Pharmacy: Refill prescriptions from your account history or simply by entering your prescription number. Get a text alert when your prescription is ready for pickup. Flu Shot & Store Locator: Trying to find a flu shot? Our flu shot locator will help you find the closest Walgreens or Take Care ClinicSM. Photo: Order prints directly from your iPhone® or AndroidTM mobile phone.

$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in