Does User-Centered Design Stifle Innovation And Inhibit Holistic User Experiences?
Jake Truemper of Johnny Holland sketches ways that the existing instincts of user design can be made harmonious with innovation.
In UX Design, usability is generally considered risk averse and a stifling influence on innovation. The successes of Apple’s approach to user design if often championed as the example par excellence of “don’t listen to users because users don’t know what they want.”
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