High-security prison launching new scheme to use inmates as call center workers.

Prisoners in a high-security jail near Hyderabad in India are brushing up on their data entry and English language skills ahead of a new scheme to use them as “outsourcing providers” for local companies. The director general of prisons, Gopinath Reddy stated:

We have got so many computer literates and professionals in our prison. So far they are not being fully recognised, but now their knowledge will be utilised for the nation and when they go out they can also lead a meaningful life.

READ THIS ARTICLE FOR $15
$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in