New service offers manufacturers a clear and updatable tool for providing instructions to customers.

Dozuki is promising a better way to deliver documentation to people about the different products they purchase. The program will provide manufacturers the chance to create digital how-to instructions or service manuals, which can then be made available as downloadable PDFs or through dedicated mobile apps. Technicians can suggest changes to the documents, so unlike regular manuals, they will remain up-to-date and relevant.

Dozuki will also provide a community platform so “expert customers” can voice their opinions, and a searchable knowledge base with a Q&A. Dozuki is currently in beta testing and is due to launch publicly this fall.

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