Finnish Airline & Airport Collect Ideas About How To Improve The Travel Experience
Finnair and Helsinki Airport recruited seven Quality Hunters to travel the world in search of solutions.
Finnair and Helsinki Airport in Finland launched their second year of ‘Quality Hunters‘ and sent seven people around the world for five weeks in search of ground-breaking ideas and insights for improving the air travel experience.
Each Quality Hunter was given a theme to focus on such as food & drink, entertainment, socialising, or shopping. Their posts and tweets have led to an online conversation about improvements and solutions. The public have submitted thousands of comments on the Quality Hunter’s blogs, on Twitter and Facebook.